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Conversation Detail

AI Summary

The conversation began with a `contextual_update` tool call, setting a rule for the agent to only repeat text from external events and not respond to voice inputs. The agent, Alden from Pluries, started to introduce itself but was repeatedly interrupted by system messages from the user, first to continue, then to pause, and then to resume. The user then greeted Alden and asked how they were doing. Alden responded positively, but the user interrupted again before the agent could finish.

Recording

Contact
Not provided
Phone / Email
Not provided
Property
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Location
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Transcript

Alden0:00
Hey there! I'm Alden ...
Prospect0:00
[SYSTEM] The user is ready. Continue the conversation where you left off.
Alden0:01
…from Pluries...
Prospect0:02
[SYSTEM] The user has raised their hand and needs a moment. Stop talking immediately and wait in complete silence until they resume.
Prospect0:04
[SYSTEM] The user is ready. Continue the conversation where you left off.
Prospect0:02
Hi, Alden. How you doing?Hi, Alden.
Alden0:08
Hey, good to meet you — I am doing well, thanks for ...
Prospect0:11
Alden, can we, um...

Details

Duration
0:17
Status
COMPLETED
Sentiment
Follow-up
Not required